Work at AEG

Security Supervisor - FT (L.A. LIVE)

L.A. Live
Los Angeles, CA
Security & Safety
Full Time

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer.

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations.

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

L.A. LIVE is a vibrant 4 million square foot entertainment complex located in the heart of downtown Los Angeles. It us a place that truly captures the essence of the city's lively and dynamic atmosphere. L.A. LIVE offers a wide array of entertainment options, including world-class music venues, sports arena, restaurants, and hotels. It is located adjacent to Arena and the Los Angeles Convention Center featuring The Novo, a 2,300 capacity live music venue, Peacock Theater, a 7,100-seat live theatre, a 54-story, 1001-room convention "headquarters" destination (featuring The Ritz-Carlton, Los Angeles and JW Marriott Los Angeles at L.A. LIVE hotels and 224 luxury condominiums – The Ritz-Carlton Residences at L.A. LIVE – all in a single tower), the 14-screen Regal Cinemas L.A. LIVE theatre, broadcast facilities for ESPN along with entertainment, residential, restaurant and office space. 

Developed by Los Angeles-based AEG, L.A. LIVE, considered to be the nation's most active 'live content and event campus,' also features 260,480 square feet of conference center and ballroom facilities, a 100,000 square feet special events deck, the famous Lucky Strike Lanes and Lounge, the Conga Room, a one-of-a-kind GRAMMY Museum, saluting the history of music and the genre's best known awards show all centered around Peacock Place, a 40,000 square feet outdoor event space. L.A. LIVE showcases more events, award shows, sporting competitions, concerts and hospitality options than any other destination in the world. 

If you are looking for a bite to eat, L.A. LIVE has an impressive selection of restaurants and bars offering diverse cuisines and atmospheres. From upscale dining options to casual eateries, you'll find something to suit your taste buds. To top it off, L.A. LIVE also offers luxury hotels for those looking to stay in the heart of the action. Whether you're visiting for a concert, a sporting event, or simply to explore the city, L.A. LIVE has everything you need to have a memorable experience.

Job Summary: 

Reports to the Security Management Team, will perform inspections and ensures that post orders are being followed. Coaches and trains personnel. Carries out administrative procedures as required. Responds to incidents and may provide service coverage as needed. 

Primary job function is to supervise Security Officers at L.A. LIVE, representing the organization in an exemplary manner.

Essential Duties:

  • Must demonstrate comprehension of all tasks and maintain all training and certification requirements of Security Officer I & II.
  • Provides supervisory oversight to security staff; ensures enforcement of all employee policy and procedures, conducts post inspections and prepares corrective and counseling documents.
  • Ensures proper campus security requirements are met; deploys operations and event security staff as required, ensures compliance with break policies.
  • Ensures staff preparedness; conducts event and shift briefings, provides training on policies, procedures, safety training and information related to campus activities.
  • Assists in compliance of campus policy and procedure; provides for escalation resolution for violations, complaints and general concerns.
  • Prepares and completes incident reports as required, providing detailed documentation of all significant incidents.
  • Coordinates and facilitates emergency response, as policy dictates. Responds to all significant incidents provides operational and institutional knowledge, providing assistance to responding emergency response personnel.
  • Assists in the coordination of interdepartmental response.
  • Performs any additional duties as required or assigned.

Required Qualifications:

  • A minimum education level of High School Diploma or its equivalency.
  • A minimum of 2 years of related work experience, including supervisory experience.
  • Previous security experience and current Guard Card required.
  • Minimum of six (6) months experience of L.A. LIVE Supervisor I.
  • Managed a minimum of five (5) events as an event supervisor.
  • Minimum of three (3) months in a Supervisor II/ Watch Commander role.
  • Strong interpersonal and communication (written and verbal in English) skills.
  • Basic computer skills, including Microsoft Office applications (Outlook, Word, and Excel).
  • Ability to multi-task and perform under pressure.
  • Ability to establish/maintain effective working relationships with building staff, guests, clients and vendors.
  • An understanding of the rules of law and relevant penal codes pertaining to security.
  • Strong teamwork etiquette.
  • Flexibility to adapt to changes in assignment per event.
  • Ability to maintain patron, team member, and company confidentiality.
  • Able to lift, carry, and/or move up to 50 pounds, with or without reasonable accommodations, as needed.
  • Ability stand/walk/run and climb stairs for more than four (4) hours with or without reasonable accommodation.
  • Ability to communicate, listen, and observe continuously.
  • Available to work at least five (5) event shifts per week, including evenings, weekends, and holidays.
  • Must be able to be certified as a Crime Suppression Unit team member and completed supervisor promotional interview and selection process.
  • CSU Certified.
  • CPR / AED / First Aid Certified.

Pay Scale: $25.73

Sign-on Bonus for Applicant:

You shall receive a one-time sign-on bonus in the amount of $250.00, less any applicable taxes and withholdings, payable thirty (30) days after your hire date. In the event you resign within one (1) year following your hire date or are terminated for Cause within one (1) year following your hire date, you shall repay to Company the full $250.00 bonus.

Referral Bonus:

Payable to L.A. LIVE Properties, LLC employees in Operations, Security and Engineering if they are not part of the hiring process.

Referral bonuses will be paid to the L.A. LIVE employee who refers an applicant for L.A. LIVE Security Officer or L.A. Live Supervisor, who is selected and successfully hired.  The referral bonus will be payable thirty (30) days after the new employee completes 30 days of employment.  The employee referral bonus program period will be August 7, 2023-December 31, 2024. Only referrals made during these dates will be eligible for a referral bonus. The end date of the referral program is subject to evaluation by the Company and will be communicated with notice to all employees. New applicants must list the name of the referring employee on the application prior to submission to qualify for a referral bonus.

Referral Bonus Amounts:

L.A. LIVE Security Supervisor- $250.00

L.A. LIVE Part time Security Officer/ L.A. Live Full time Security Officer- $150.00


AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

AEG is committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business. We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today's business climate.

Anschutz Entertainment Group is an equal opportunity employer and will not discriminate against any individual, employee, or application for employment on the basis of race, color, marital status, religion, age, sex, sexual orientation, national origin, handicap, or any other legally protected status recognized by federal, state or local law.

This Employer is subject to the Fair Chance Initiative for Hiring Ordinance (FCIHO) (LAMC 189.00)