Work at AEG

Manager, Event Services

Nassau Veterans Memorial Coliseum
Uniondale, NY
Full Time

AEG Worldwide is the world’s leading sports and live entertainment company with operations in the following business segments:

  • AEG Facilities, which with its affiliates owns, manages or consults with more than 120 venues
  • AEG Presents, which is one of the largest live music companies in the world dedicated to live contemporary music performances, including producing and promoting global and regional concert tours, music events and world-renowned festivals
  • AEG Sports, which is the world’s largest operator of sports franchises and high-profile sporting events
  • AEG Global Partnerships, which supports each of AEG’s divisions through worldwide sales and servicing of sponsorships including naming rights, premium seating and other strategic partnerships
  • AEG Real Estate, which develops major sports and entertainment districts worldwide

With offices on five continents, the company uses its global network of venues, portfolio of powerful sports and music brands, ticketing and content distribution platforms and its integrated entertainment districts to deliver the most creative and innovative live sports and entertainment experiences that inspire athletes, teams, artists and fans.

Position Summary:

The Manager, Event Services will plan and execute events such as professional and collegiate sports, concerts, family shows, press conferences, fundraisers, ceremonies and galas as well as develop and manage game entertainment for arena events at NYCB Live, Home of the Nassau Veterans Memorial Coliseum. The position also requires budget preparation and staff management with regards to these events.

Essential Functions:

  • Develop concepts and budgets for special events and game entertainment, including events in the exhibition hall 
  • Manage the operations, rehearsals and execution of events and entertainment in compliance with expectations of event owners, production, and NYCB Live management
  • Hire, train and manage event staff and vendors and any entertainment staffing
  • Work with internal and external entities to manage and broadcast event production
  • Create timing, staging, scripts and master schedule for all events
  • Develop CAD drawings for ticketed events in conjunction with the Box Office and production teams
  • Maintain positive rapport and form strong client and tenant relationships
  • Anticipate production, logistical and operational problems and appropriate solutions
  • Implement and enforce facility rules, regulations, policies and procedures
  • Compile and communicate all event requirements to various departments at NYCB Live
  • Direct and delegate necessary responsibilities within the venue’s departments
  • Prepare and distribute detailed production notes for each event and schedule production meetings with the venue’s department heads (including but not limited to operations, security, food & beverage, and guest services)
  • Manage, maintain and organize event binders and files, which include all pertinent information and post events for NYCB Live events

Required Qualifications:

  • A minimum education level of: Bachelor of Arts/Sciences Degree (4-year); preferably in Event Production or Sports/Entertainment Management
  • 3 - 5 years of experience in event planning or special events, preferably sporting events, game management and production. Candidate must be extremely organized and detail oriented. Large group management experience preferred
  • Must have intermediate working knowledge of MS Office (Word, Excel, PowerPoint, and Access)
  • General knowledge of C.A.D. software
  • Must have the ability to maintain a professional appearance
  • Must possess a strong ability to manage one’s own time and prioritize tasks when given clearly defined goals and objectives
  • Must have the ability to demonstrate good judgment and discretion with regard to interpersonal relationships
  • Must be able to maintain confidentiality and use upmost discretion when privy to sensitive information
  • Must have outstanding customer service and interpersonal communication skills
  • Must have good decision-making skills, solid judgment and interpersonal effectiveness
  • Must be self-directed and able to work independently
  • Must be flexible and a reliable team player, both within own department and within company as a whole
  • Must have strong communication skills: must be comfortable with engaging in a variety of different communicative modes (verbal, non-verbal, and written) and being attuned to others through strong active listening skills
  • Must be able to identify problems, their sources, and their potential solutions while continuing to successfully conduct day-to-day operations without interruption
  • Must have a strong command of reasoned, measured decision-making based upon analyzing the pros and cons of each potential decision to be made

Other Qualifications:

  • Ability to read, listen and communicate effectively in English, both verbally and in writing
  • Must have strong production management skills with the ability to multitask and meet strict deadlines
  • Previous experience working within a union employee environment
  • Ability to successfully handle multiple priorities and projects
  • Must be a very organized person able to handle many jobs and pressure
  • Must have a flexible schedule, with the ability to work nights, weekends, and holidays when necessary
  • Must work well in a team environment
  • The ability to demonstrate dependability and reliability by being punctual, working assigned and varying shifts, and completing responsibilities in a timely manner are required
  • Ability to work in various climates based on the environment
  • Must have the ability to stand or sit in one location for a minimum of four hours at a time

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

NYCB Live, Home of the Nassau Veterans Memorial Coliseum and AEG Facilities are committed to developing a diverse workforce reflective of the marketplace and the communities in which we do business.  We believe a diverse workforce is not merely an advantage; it is mandatory for any company to be successful in today’s business climate.