Work at AEG

Portola & Second Sky Festivals Staff Job Fair! (Goldenvoice) August 31st!

Goldenvoice
San Francisco, CA
Event Staff
Part Time
AEGLV5503

WE'RE HIRING!

GOLDENVOICE SAN FRANCISCO FESTIVAL EVENT STAFF JOB FAIR!

WHEN: Wednesday, August 31, 2022 9am – 3pm

WHERE: Project Wreckless, 1449 Mendell St. San Francisco, CA, 94124

Goldenvoice/AEG is hiring for positions in:

Guest Services Staff
Box Office Staff
Skilled Laborer
Production Runner

PLEASE APPLY ONLINE HERE for GOLDENVOICE/AEG POSITIONS AND INDICATE IF YOU ARE ATTENDING IN PERSON OR CANNOT MAKE IT AND WOULD LIKE TO BE CONTACTED FOR AN INTERVIEW.

WALK IN'S WELCOME DAY OF EVENT.

Open Positions:

Box Office Staff

SUMMARY

The Box Office Staff will be responsible for checking in staff and guests and interacting with everyone in a friendly and professional manner. This position will also assist with setting up and restocking credential inventory to ensure efficient workflow and process transactions while accurately reconciling all inventory and equipment at the end of each shift.

PRIMARY RESPONSIBILITIES

  • Assist guests with general event information and interact with guests, staff, and customers in a friendly and professional manner.
  • Process transactions efficiently and ensure a full audit is conducted at the end of each shift when credentials are assigned.
  • Accurately reconcile all credential inventory and equipment to ensure proper check in at the end of the shift.
  • Provide assistance to Supervisor with site operations such as setting up tables and chairs, restocking ice and water, or moving
    boxes or signage, etc.
  • Maintain a clean working area. May be responsible for proper check in at catering on site.

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency
  •  A minimum of 1-2 years of related work experience.
  •  Excellent computer skills including Microsoft Outlook, Word, & Excel.
  • Must be organized, detail oriented, with the ability to multi-task.
  • Ability to communicate effectively to all levels of the business organization.
  •  Ability to work in a fast-paced environment.
  • Available to work nights, weekends, and holidays.

PREFERENCES

  • Customer service, festival, or special event experience
  • Activities experience

REQUIRED AVAILABILITY

PORTOLA FESTIVAL:

Sat (9/24) and Sun (9/25), all day shifts. 

Guest Services Staff

SUMMARY

Guest Services staff are responsible for supporting and maintaining a positive guest experience. In addition to providing event information, lost & found services, and wayfinding assistance to local transportation and shuttle programs, the staff is also expected to relay guest feedback to the festival production team.

PRIMARY RESPONSIBILITIES

  • Answer guest questions, direct guests to important areas of the venue (restrooms, ATM, VIP areas, and concert area) and provide additional assistance whenever necessary. 
  • Great guests and resolve guest complaints, escalating concerns as necessary. Monitor guest conduct to ensure a safe and secure environment for all. Monitor the consumption of alcohol to ensure no under-age drinking is taking place and those guests consuming beverages are doing so responsibly.
  • Enforce all policies and procedures of the Festival. Complete all company and festival required trainings and participate in employee meetings. 
  • Act as a member of the emergency evacuation team by communicating with and directing guests during a festival emergency.
  • Monitor festival during guest arrival and exit to comply with fire department safety regulations. 
  • Perform other duties and responsibilities as deemed appropriate by Management and Supervisors.

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency
  •  A minimum of 1-2 years of related work experience.
  • Must be organized, detail oriented, with the ability to multi-task.
  • Ability to communicate effectively to all levels of the business organization.
  •  Ability to work in a fast-paced environment.
  • Available to work nights, weekends, and holidays.

PREFERENCES

  • Customer service, festival, or special event experience
  • Activities experience

REQUIRED AVAILABILITY

PORTOLA FESTIVAL:

  • Must be available between 9/19-9/22 for virtual staff training, up to 1.5 hours, sometime between 2-7PM
  • A plus if available 9/23 for an in-person walkthrough, sometime between 12-5PM, for those selected for the Pathways assignment.
  • Must be available for both 9/24 and 9/25 from 10:30AM-12AM (info/L&F tent), 10AM-8PM (Pathways), or 3PM-12AM (Pathways).

SECOND SKY:

  • Must be available all day 10/29, 10AM-12AM
  • Virtual staff training to be scheduled between 10/24-10/26, late afternoon

Skilled Laborer

SUMMARY

Under the direction of the Maintenance Manager, the Skilled Laborer will support the Facilities & Maintenance team by assisting with event maintenance, carpentry and construction tasks at AEG facilities and venues while maintaining a safe work environment. The responsibilities include, but are not limited to, performing major repairs, constructing and deconstructing temporary structures, and installing various systems and equipment.

PRIMARY RESPONSIBILITIES

  • Perform skilled tasks including repairing equipment and furniture; constructing structures; and installing drain pipes, plumbing systems, heating systems, ventilation systems, cooling systems, and fixtures.
  • Perform construction and carpentry projects using wood, metal, hand tools and powered tools to build and deconstruct temporary structures, build frames, and hang dry wall.
  • Abide by all safety trainings and precautions when using tools, machinery and utility vehicles (i.e. saws, drills, forklifts, burden carriers, tow tractors) to ensure the safety of all team members, including wearing full uniform.
  • Maintain a clean, orderly, and sanitary work area to remain in compliance with OSHA (Occupational Safety and Health Administration) regulations.
  • Perform general custodial tasks like plumbing, cleaning and polishing furniture and fixtures, painting, mopping, sweeping, replenishing supplies, and disposing of trash as needed.
  • Meet project deadlines in accordance to the event schedule provided by management, while also communicating any possible delays to avoid incomplete projects

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 1-2 years of related work experience
  • Previous construction, carpentry, and/or maintenance experience required
  • Forklift Certification required
  • Able to operate hand tools and powered tools: hammer, saw, pallet jack
  • Strong communication skills
  • Must be able to bend, stoop, squat and stretch
  • Must be able to lift, push, and pull over 50lbs
  • Must be able to stand for extended periods
  • Must be available holidays, nights, and weekends
  • Able to work efficiently in a fast-paced environment
  • Strong attention to details
  • Able to work indoors and outdoors in various weather conditions
  • Able to multi-task and shift priorities

Production Runner

SUMMARY

The Production Runner is responsible for assisting and transporting event materials to and from the venue or event in a safe and efficient manner. The incumbent is the “go to” person for various production and artist requests to fulfill production needs and the artist rider.

PRIMARY RESPONSIBILITIES

  • Collect, transport, and deliver equipment, supplies, and materials to and from the venue.
  • Run various errands by foot, bike, vehicle, or public transportation at various distances.
  • Make purchases for the show and venue as needed for event needs as directed by the production manager or supervisor.
  • Assist the production office with administrative duties including making signage, drafting correspondence, and taking inventory.
  • Perform other various duties as required or requested from supervisor to fulfill show needs and artist rider.

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency
  • A minimum of 1-2 years of related work experience
  • Must have valid driver’s license if venue location requires driving
  • May be required to drive a rented or company vehicle and must meet state requirements regarding rental vehicles
  • Must be able to take direction and execute instruction accurately
  • Excellent communication and interpersonal skills

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.

Other companies are hiring for positions in:

  • Catering/Hospitality
  • Access Control
  • Bar Staff