Work at AEG

Production Staff - Goldenvoice SF

Goldenvoice
San Francisco, CA
Production - Event
Part Time
AEGLV3929

For more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and community, and leverage the power of our 300+ venues, leading sports franchises, marquee music brands, integrated entertainment districts, premier ticketing platform and global sponsorship activations, to create memorable moments that give the world reason to cheer. 

 

Our business is interwoven with the human mind and heart, and we strive to build a diverse and inclusive company that reflects the artists, athletes, and fans that we host; reach beyond traditional boundaries to support the communities in which we operate; and minimize our impact on the environment by adopting sustainable practices throughout our business operations. 

 

If you want to be challenged to up your game and make a difference, then join us in giving the world reason to cheer!

 

PRODUCTION STAFF

  • PRODUCTION COORDINATOR - AUDIO/LIGHTING
  • PRODUCTION RIGGER
  • PRODUCTION RUNNER
  • PRODUCTION MANAGER
  • SPOTLIGHT OPERATOR
  • STAGEHAND
  • STAGE MANAGER

 

1. PRODUCTION COORDINATOR - AUDIO/LIGHTING

The Production Coordinator will assist in all areas of production for events. The Production Coordinator will serve as the main point of contact for shows, communicating with staff, vendors, security and artist management. Additionally, the position is responsible for coordinating and advancing production needs and requirements for all shows, and oversees all stage and technical needs including lighting, sound, A/V, equipment and venue maintenance.

PRIMARY RESPONSIBILITIES

  • Responsible for set up, operation and maintenance of venue lighting system.
  • Operate lights during shows configuring color and tone to ensure artist’s vision and mood are achieved.
  • Responsible for set up, operation and maintenance of venue sound system.
  • Operate sound system during shows and confirm that microphones and speakers are functioning. 
  • Serve as back-up for A/V and PA systems.
  • Responsible for set up, operation and maintenance of A/V system.
  • Maintain the public announcement system in optimal working condition.
  • Venue maintenance including lighting, sound, stage and equipment. 
  • Responsible for stage maintenance: sweep, mop, paint touch-ups on flooring as needed throughout the year and buff and paint entire floor once a year.
  • Responsible for set up and break down of equipment on stage.
  • Load/unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met.
  • May be responsible for production and operations aspects including vendor end-to-end onsite set up: exhibitor registration and follow-up survey.  
  • Serve as the primary liaison between vendors, artists,  sounds crews,  and property management companies in execution of shows and events.  

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency (Bachelor of Arts/Sciences Degree Preferred)  
  • 2-4 years of related work experience 
  • Ability operate light and sound systems and plan for live production events 
  • Working knowledge of stand tools and equipment of the trade 
  • Ability to maintain effective working relationships 
  • Strong listening and verbal communication skills 
  • Computer literate and proficient in MS Office Professional Suite (Outlook, Excel, Word) 
  • Experience working at festivals 
  • Able to work various hours: nights, weekends, and holidays as required 
  • Experience with music industry preferred 

 

2. PRODUCTION RIGGER

SUMMARY

The Production Rigger will be responsible for safely aligning, leveling, and anchoring all equipment and adhering to the weight capacities of rigging points of the venue. In addition, this position will control the movement of equipment and ensure that all audio, video, and lighting equipment are functional and reliable prior to the show. 

PRIMARY RESPONSIBILITIES

  • Responsible for safely aligning, leveling, and anchoring equipment (i.e. audio, video, lighting, aerial harnesses, etc.) from fixed points in the ceiling or truss structures and controlling the movement of the equipment.  
  • Responsible for adhering to the weight capacities and stress limits of rigging points, motors, and other rigging equipment. 
  • Responsible for testing all functionality and reliability of rigging prior to the show and ensure the safety of all gear, equipment, staff and people at the event. 
  • Maintain work area for events while ensuring adherence to all SFFD, OSHA, and ADA requirements in addition to the safety of all local and touring staff, artists, patrons with respect to all production elements. 

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency  
  • A minimum of 1-2 years of related work experience. 
  • Must demonstrate rigging proficiency either through union membership or third-party certification. 
  • Knowledge of OSHA/ADA laws and regulations.  
  • Must be able to take direction and execute instructions accurately. 
  • Good interpersonal and communication skills. 
  • Strong attention to detail. 
  • Ability to work in a fast-paced environment. 

 

3. PRODUCTION RUNNER

SUMMARY

The Production Runner is responsible for assisting and transporting event materials to and from the venue or event in a safe and efficient manner. This position is the go to person for various production and artist requests to fulfill production needs and the artist rider.  

PRIMARY RESPONSIBILITIES

  • Collect, transport, and deliver equipment, supplies, and materials to and from the venue. 
  • Run various errands by foot, bike, vehicle, or public transportation at various distances. 
  • Make purchases for the show and venue as needed for event needs as directed by the production manager or supervisor.  
  • Assist the production office with administrative duties including making signage, drafting correspondence, and taking inventory.  
  • Perform other various duties as required or requested from supervisor to fulfill show needs and artist rider.  

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency   
  • A minimum of 1-2 years of related work experience  
  • Must be able to take direction and execute instruction accurately  
  • Must have valid driver’s license if venue location requires driving 
  • Excellent communication and interpersonal skills 
  • May be required to drive a rented or company vehicle and must meet state requirements regarding rental vehicles 
  • Previous live music production experience is a plus  

 

4. PRODUCTION MANAGER

SUMMARY

The Manager Production advances all event details for all shows. The Production Manager will be responsible for the production team and to set a plan in motion to execute the show as per the agreed terms in the contract.  The Production Manager will adhere to a budget to ensure all costs are being tracked and monitored. They will ensure that all the needs of the show and performer are met. 

PRIMARY RESPONSIBILITIES

  • Liaison between venue and artist to ensure all production needs are met and the contract is being adhered to. 
  • Work with talent buyer and artist to work out a tour schedule, build offers and create show budget.
  • Work closely with the venue to make sure everything is in working order and that all the show needs are being addressed and met. 
  • Responsible for solving any production issues that may arise at any given point in the show timeline. 
  • Develop and foster relationships with artist, tour crew, artist management, venues and other important personnel to ensure streamlined communication and successful execution of each show on tour.
  • Set a workable budget for the show and make sure all the expenses are being tracked and are within the limits of spending. 
  • Oversee the load in and load out of the show from artists, vendors and all that apply.
  • In addition to managing production crew by interfacing and making production arrangements with local labor vendors, creating production crew schedules, diffusing employee relation situations and conflict resolution, review, approve and submit payroll for production staff.
  • May be responsible for show settlement after the show has concluded. 
  • Makes sure that artist(s) and venue are paid accordingly.
  • The Production Manager will also close out the show and submit all pertinent information to accounting. 
  • May also be responsible for hiring local labor, rentals and other show needs. 
  • May be responsible for production management and logistics at other locations, venues, or projects within the venue as directed.

QUALIFICATIONS

  • A minimum education level of: Bachelor of Arts/Sciences Degree (4-year) in a related field  
  • 3-5 years of related work experience
  • Working knowledge of technical aspects of concert production
  • Ability to solve logistical and technical problems including staging, lighting, sound
  • Ability to create and maintain budgets for events
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook); and ability to learn required business systems
  • Previous management experience with an emphasis on resolution management
  • Works well under pressure and in a fast paced environment
  • Experience interpreting event contracts and developing accurate production budgets
  • Must be extremely flexible to work long hours, nights, weekends and holidays
  • Experience working in music industry preferred

 

5. SPOTLIGHT OPERATOR

SUMMARY

Under the direction of the Stage Manager, the Spotlight Operator will be responsible for the lighting cues and communication plan during the show. The Spotlight Operator will also be responsible for maintaining lighting set up by adjusting and placing the spotlight in specified locations of the venues and ensure proper functionality prior to the show. 

  • Receive and review all lighting cues from Stage Manager and ensure clarity of communication plan during the show according to instructions. 
  • Responsible for maintaining lighting set up. Adjust and place spotlight in specified locations of the venue while ensuring safety and maintenance of areas and lighting equipment.
  • Responsible for testing all lighting functionality prior to the show for efficiency and timeliness and ensure lighting equipment is properly shut down and secured at end of show. 

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency  
  • A minimum of 1-2 years of related work experience. 
  • Ability to hang, focus and trouble shoot lighting and theatrical electrics-related issues. 
  • Knowledge of lighting techniques, tools, and principals involved in production. 
  • Must be able to take direction and execute instructions accurately. 
  • Good interpersonal and communication skills. 
  • Strong attention to detail. 
  • Ability to work in a fast-paced environment. 

 

6. STAGEHAND

SUMMARY

The Stagehand is responsible for performing all setup before, during, and after events which includes, but is not limited to, assembling and disassembling production equipment on stage. In addition, the Stagehand will work closely with and assist carpenters with scenery build, installation, video, sound and light production.

PRIMARY RESPONSIBILITIES

  • Responsible for assembling and setting up at the beginning of the scene (i.e. props, microphones, musical instruments, scenery, etc), disassembling and removing equipment at the end of the scene in addition to cleaning up the stage and backstage area after performances. 
  • Load and unload equipment from trucks and set up equipment according to stage design while ensuring safety requirements are met. 
  • Assist carpenters with scenery build and installation of stage maintenance, construct and paint set pieces, move and rearrange furniture. 
  • Work closely with electricians and lighting assistants with maintenance of video, sound, and light production. 
  • Ensure operations of systems are functioning properly. 

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency 
  • A minimum of 1-2 years of related work experience. 
  • Previous experience with manual labor preferred. 
  • Forklift and heavy machinery certified. 
  • Must have a valid driver’s license if venue location requires driving. 
  • Must be able to take direction and execute instructions accurately. 
  • Ability to work in a fast-paced environment. 
  • Ability to lift, push and pull up to 50 pounds. 
  • Bilingual English/Spanish preferred.

 

7. STAGE MANAGER

SUMMARY

The Stage Manager will oversee the on-stage production and direct the stage crew by assigning duties and ensure maintenance of the stage and work area for events. This position will ensure operations of systems are functioning properly during the show while ensuring the safety of all local staff, artists, and patrons with respect to all production elements.  

PRIMARY RESPONSIBILITIES

  • Oversee on-stage production and communicate any changes to run of show or other planned production elements to other departments (i.e. Operations Manager, General Manager, Security). 
  • Call show cues for audio and lighting as needed and ensure operations of systems (i.e. lighting, sound, video, etc.) are functioning properly. 
  • Ensure the stage crew maintains the stage and work area for events while ensuring adherence to all SFFD, OSHA, and ADA requirements in addition to the safety of all local and touring staff, artists, patrons with respect to all production elements. 
  • Oversee and manage load in and load out operation of multiple artists productions in addition to artist trucks and vehicles coming and going to loading dock.  
  • Direct the work of Stagehands by assigning duties such as assembling and disassembling of equipment at the beginning and end of performances, loading and unloading of equipment, and managing time and attendance in addition to scheduling breaks in accordance to local wage and hour laws. 

QUALIFICATIONS

  • A minimum education level of: High School Diploma or its equivalency  
  • A minimum of 3-5 years of related work experience. 
  • Forklift and heavy machinery certified. 
  • Must have a valid driver’s license if venue location requires driving. 
  • Knowledge of OSHA/ADA laws and regulations.  
  • Exceptional management or leadership background with demonstrated success in team building.  
  • Ability to work in a fast-paced environment. 
  • Strong interpersonal, verbal and written communication skills. 

 

AEG reserves the right to change or modify the employee’s job description whether orally or in writing, at any time during the employment relationship. AEG may require an employee to perform duties outside his/her normal description.